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Monday’s pile, sorted and answered

You just approve. One existing role mailbox, sorted against rules you state, urgency ranked, long threads condensed, and four or five finished replies waiting in a queue that only moves when a person taps it.

All advice vetted by a human — always.

The Inbox Agentawaiting you1Sort the pile41 in, 7 need you · nothing answered yet2Draft the repliesfinished emails in your voice · not summaries3Do the work behind the replyonly after a person taps approveNothing sends itself. Nothing is deleted. No money moves.
What we build

Three steps, and a person at the end of them

Watch it run: The Inbox Agent demo takes about 90 seconds and uses the same three steps.

The zeros

What it deliberately does not do

How we prove it worked

The before-number, and where it comes from

Every engagement records a number before we build and the same number after. It is the acceptance test and the case study in one.

Default

A retrospective pull from data your mail system already holds — message counts, reply timestamps, how long the oldest unanswered item sat. Timestamps are not opinions.

Upgrade

When the number that matters is owner-minutes, a three-day timed log kept by whoever actually works the mailbox — started before the clock does, not during it.

Never on its own

A remembered estimate. “It feels like two hours a day” is where this starts, not what we measure against.

Before we start

What has to be true already

If any of these mean nothing to you, forward this section to whoever manages your Microsoft or Google account — they will know in about a minute. We check all of it before the fourteen-day clock starts, not on Day 3.

If you run Microsoft 365

  • A Microsoft database called Dataverse switched on in the workspace where the approvals will run. (Dataverse is what Microsoft’s approval step stores its records in — without it, approvals cannot run at all.)
  • Somebody with an environment administrator role — the person who can change settings for that workspace — available once, to run the first approval.
  • A setting called ad-hoc subscriptions turned on in your Microsoft account directory (Entra). It is what lets an individual user be given the approval tool.
  • A workspace that is not locked to a security group — a named list of staff that everything else is checked against. If it is locked to one, the agent’s account has to be added to that list.

If you run Google Workspace

  • Business Starter or higher.
  • No under-18 accounts among the people who will use it — Google blocks AI features for them.

Either way

  • A named approver who can both see the mailbox and send from it. An approval gate whose approver cannot send is not a gate.
  • Email authentication set up on the domain you send from — the three records called SPF, DKIM and DMARC, which are how other mail servers confirm your mail really came from you. Without them, good replies land in spam, and that decides whether anything the agent writes is ever read.

Where your data goes

The Inbox Agent runs inside the business tier of the tools you already pay for — Microsoft 365 or Google Workspace — with the no-training settings verified in writing before we build. Canadian data storage is available on some tools; Canadian AI processing is not available on the business-tier tools we build in. We tell you which is which, tool by tool, in writing — where your data is stored and where the AI actually runs are often not the same place.

How we keep your data safe →
How it starts

A clear path in

Free 6-min SnapshotQuick Win $2,995 · 14 days · two deliverablesDiagnostic from $3,500Optional partner from $695/mo

All prices are in Canadian dollars, plus HST. Five founding seats are open at $1,995 plus HST — one a month, September 2026 through January 2027, in exchange for a written case study and reference rights. See the seat tracker.

An honest warning

Who this is not for

If nobody in your business has ever written down how a customer email should be answered — what gets a same-day reply, what a price question is allowed to say, who signs off on a refund — then you do not have an automation problem yet. You have a decision problem, and an agent will only make the wrong answers arrive faster. Say so at the Snapshot and we will tell you the same thing, for free, before either of us books a kickoff.

Questions owners actually ask

Straight answers

Does it send email on its own?

No. Every reply waits in a queue that only moves when a person taps approve. It does not send, it does not delete mail, it does not move money, and it does not touch a mailbox you have not named.

How do you measure whether it worked?

By default, a retrospective pull from data your mail system already holds — message counts, reply timestamps, how long the oldest unanswered item sat. Timestamps are not opinions. When the number that matters is owner-minutes, we upgrade to a three-day timed log kept by the operator, started before the clock does. A remembered estimate is never used on its own.

Where does my email data go?

Into the business tier of the tools you already run — Microsoft 365 or Google Workspace — with no-training settings verified in writing. Canadian data storage is available on some tools; Canadian AI processing is not available on the business-tier tools we build in. We tell you which is which, tool by tool, in writing. Storage and processing are often not the same place.

What does it cost?

It ships as an Agentic AI Quick Win — $2,995 plus HST, fourteen calendar days, two deliverables. Start with the free Agentic AI Opportunity Snapshot.

See what Monday could look like.

Watch the 90-second demo, then take the free 6-minute Snapshot — a personal read from David, no cost or obligation.

Get your free Agentic AI Snapshot